Transforming the lives of those affected by severe mental illness
At Amae Health, we are dedicated to helping the 15.4 million Americans living with severe mental illness (SMI) lead stable, meaningful lives, while ending the cycle of repeat hospitalizations. In partnership with some of the nation’s top academic medical centers, we’ve pioneered an innovative outpatient care model that combines compassionate, in-person psychiatric care with comprehensive wraparound support. Our integrated care teams — including psychiatrists, therapists, primary care physicians, health coaches, and peer support specialists — work together to treat the whole person via a unique model, addressing physical, mental, and social needs in unison. By caring for every aspect of our patients’ well-being, we help them not just survive, but truly thrive.
We’re Hiring!
Amae Health is hiring a Community Health Worker to partner with our multidisciplinary team in providing innovative care for complex adult patients. This is a full time role located onsite in our New York clinic on the UES.
The Opportunity:
We are excited to hire a Community Health Worker to round out our interdisciplinary team in our Upper East Side Clinic and support our patients in their care journey. Reporting to the Clinic Director, and in collaboration with Psychiatrists, Primary Care Providers, Therapists, Dietitians and Clinic Care Coordinators, you will work closely with patients to address problems, answer questions, gather and provide information and advice; with the goal of connecting patients to resources and to the community. You will bridge the gaps in our patient’s care journeys, meeting patients where they are at - in the hospital, the community and at times in their homes to facilitate and connect them with the care they need.
What You Will Work On:
- Patient Support & Advocacy:
- Represent Amae Health in the ER and inpatient hospital setting with our academic medical center partners to coordinate patient transitions to Amae, ensuring continuity of care as patients begin their care journey with Amae Health
- Support the Amae patient journey through conducting thorough patient screenings either in the hospital, the community or in the home
- Function as a patient advocate, supporting access to necessary health and social services
- Facilitate group workshops or activities for Amae patients
- Collaboration and Relationship Management: Collaborate with a multidisciplinary team and establish and maintain trust and rapport with patients, families and teammates
- Administrative Support: Provide administrative support, inclusive of working at the clinic front desk, providing clinic phone coverage, along with client outreach
About You:
A true patient advocate, you excel in using your knowledge of New York City’s health systems and services to connect patients to the most appropriate resources in order to support their care journeys. Strong communication skills and an inherent ability to build trust are your hallmarks, and you are passionate about initiating, establishing and maintaining relationships with patients and families that are founded on trust and rapport. You are adaptable, flexible and organized, people centered, and excited about the opportunity to be part of a team that is changing how SMI care is delivered in our community.
What You’ll have:
- 1+ years of patient facing experience, supporting patients with mental health or addiction issues
- Knowledge of and familiarity with the mental health and social service systems in the NYC Metro Area and an understanding of patient rights and a holistic perspective of “health”
- Demonstrated skill and adaptability in working with people from diverse backgrounds in a variety of settings
- Comfort working one-on-one or in group settings, with experience facilitating workshops, events or activities
- Excellent communication skills and a strong desire to collaborate with others in a team based environment and community settings
- Organized with strong attention to detail and the ability to navigate and learn new technologies and platforms, familiarity with EHR systems and Google Suite.
What We Provide:
Amae Health is proud to offer a comprehensive benefits package to take care of you now and in the future, focusing on your personal, financial and professional wellness.
- Comprehensive Medical, Dental, & Vision Insurance
- 10 days PTO + 5 Days Paid Sick Leave
- Short-Term and Long-Term Disability Insurance
- Commuter Benefits
- 12 Weeks Paid Parental Leave – Available to both birthing and non-birthing parents
- 401(k) Retirement Plan
- 11 company holidays
- FSA & HSA savings programs
- A best in class work environment led by UCLA professors & VA Clinicians, fostering side-by-side collaboration with psychiatrists, therapists, peer support, and others.
Amae Health is committed to fair and equitable compensation practices:
Base compensation for this role is $23.00 per hr.
More About Amae
'Amae', pronounced ‘Ah-mai’, is a Japanese concept meaning the need to be in good favor with, and the ability to depend on, the people around oneself. It reflects our core belief that a strong support system is essential to build people up, strengthen their will to carry on and even to thrive in life. This mentality applies across our whole company – from the patients we serve to the team we’re building.
We’re a Public Benefit Corporation (PBC) that provides outpatient psychiatric and primary care health services through value-based care arrangements. Our model’s success is predicated upon achieving outcomes for our patients, and ensuring lasting recovery.
Amae Health is an equal opportunity employer and encourages all applicants from every background and life experience to apply.
