About Birches Health:
Online gambling has taken over the US. Over 200 million Americans now regularly bet on sports and the rates of gambling addiction have skyrocketed since online gambling’s legalization. As widespread gambling creates record levels of addiction, debt, and bankruptcy, millions of problem gamblers still cannot access specialized, comprehensive care that they desperately need.
At Birches Health, we’re beating the online gambling epidemic with virtual therapy for gambling addiction from specialized clinicians. Our care is covered by insurance and state funding to ensure access to treatment for problem gamblers. We work with patients throughout their gambling addiction journey to improve clinical outcomes and reduce healthcare costs.
Our mission is to build the medical and technological infrastructure for behavioral addiction in the US to make sure millions of patients receive the highest quality clinical outcomes and path to recovery they deserve. We’re backed by leading healthcare and gaming investors including General Catalyst, AlleyCorp, Will Ventures, Defy, Haystack, Operator Partners, and C-suite angels at private and public companies.
Join us to bring addiction care into the present day.
About The Role:
We're looking for a thoughtful and versatile Founding Product Design Lead to join our fast-growing team. You’ll shape the user experience of our digital care platform—from acquisition to onboarding to ongoing patient engagement. Your work will directly improve the lives of individuals and families dealing with behavioral addictions, and integrate immediately with company leadership.
The role is full-time and based in our office in the heart of Flatiron, NYC and reports directly to the CEO.
What You’ll Do:
- Design authoritative, empathetic and engaging web and platform experiences to make care delivery
- Collaborate with product, engineering, and clinical teams to take features from concept to launch
- Talk to users, run lightweight research, and use insights to iterate quickly
- Architect and evangelize the company design language and grammar for the entire patient (and provider) journey
- Stay adjacent to industry trends but also maintain space to innovate for the specific needs of our patients
Who You Are:
- You’ve designed for mobile and/or responsive web apps
- You value clean UX, but you’re driven by real impact and behavioral change
- You’re a clear communicator who thrives in cross-functional teams
- You’re curious, fast-moving, and comfortable with ambiguity.
- Figma is second nature; motion/illustration skills a plus
- Bonuses include:
- Interest in psychology, health tech, or digital care.
- Understanding and passion for the power of branding and the value of performance marketing
- Experience in and excitement for early stage (series A) startups
Requirements for Consideration:
- 4+ years of experience in Product and/or UX Design
- Outsized fluency in design tools such as Figma
- Demonstrated history of delivering world-class product design and seeing ideas to fruition
- Excitement at being the voice for the patient; leadership traits and an ability to push ideas to fruition
- Customer obsession, high empathy,
Compensation is determined by the applicant’s education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.
