Role Title: Billing Specialist (Entry Level)
Salary: $15.00 - 20.00/hr based on experience and geographic location
Schedule: Contract to Hire, starting at M-F 20 hr/wk between the hours of 9 am - 5 pm ET, with the potential to grow to full-time. after 6 months.
Interview Process: 30-minute phone screening followed by a 30/45 minute virtual interview with Revenue Cycle & Credentialing Manager
About Fort Health
Fort Health is a mental health company on a mission to “open more paths to better care for more families.” We're all about making a real difference in the lives of children and adolescents. With a whopping 50% of kids in the US missing out on mental health care, we are determined to change that statistic. And with a market size of over $50 billion, we are not just dreaming big - we're making it happen!
Our Vision
Picture this: a world where every child has access to the support they need to thrive mentally and emotionally. With the help of our amazing partners, like the Child Mind Institute, we're creating a one-of-a-kind support system that combines digital tools with virtual clinicians. Because at Fort Health, we believe “we're stronger together.”
Position Overview
We are seeking a detail-oriented and organized Entry-Level Billing Specialist to assist the billing department with insurance verification, claim preparation, and follow-up. This role is responsible for all patient insurance verification and assisting the billing department with preparing, submitting, and following up on medical claims to insurance companies, ensuring accurate and timely billing, and resolving any discrepancies that may arise.
The Billing Specialist works closely with clinical and administrative teams to verify patient information, handle insurance verifications, and address billing inquiries from patients and insurance providers. Strong analytical skills, attention to detail, and knowledge of medical billing procedures and insurance guidelines are essential for success in this role.
This position plays a key role in supporting the financial health of the organization by ensuring Accurate insurance verification for timely claim billing, accurate insurance verifcation for timely claim billing.
Duties and Responsibilities
- Assist with medical Billing & claims
- Primary Duty: Verify patient insurance coverage, benefits, and eligibility to confirm accurate billing and reduce claim denials
- Assist with Payment collection: Assist with collecting copays
- Assist with claim follow-ups
- Patient Billing Support: Address patient billing inquiries, explain charges, and provide assistance with payment plans or account issues as needed
- Maintain Accurate Records: Ensure all billing data, patient accounts, and insurance information are accurate, up-to-date, and compliant with HIPAA regulations
- Collaborate with Teams: Work closely with clinical, administrative, and finance teams to support efficient revenue cycle management and streamline billing processes
- Identify Billing Issues: Proactively identify and address billing errors or process gaps, recommending improvements to enhance efficiency and reduce claim rejections
- Perform additional administrative duties and projects as assigned to support the team and improve billing services
Qualifications
Education & Experience:
- High school diploma or equivalent required; associate’s or bachelor’s degree in healthcare administration, accounting, medical coding, or related field preferred.
- 1 year experience in medical billing, insurance claims processing
- Experience with insurance verification, credentialing support, and patient payment collections is highly desirable.
Technical Skills:
- Proficiency in Electronic Health Record (EHR) systems, CAQH, and medical billing software.
- Strong knowledge of medical billing codes (ICD-10, CPT, HCPCS) and insurance guidelines.
- Familiarity with insurance carriers, claims submission processes, and denial management.
- Competency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace applications.
Key Competencies:
- Strong attention to detail with excellent organizational and time management skills.
- Ability to analyze billing data, identify discrepancies, and resolve issues efficiently.
- Excellent verbal and written communication skills to interact with patients, insurance companies, and internal teams.
- Strong problem-solving skills and the ability to work independently with minimal supervision.
- Understanding of HIPAA regulations and commitment to maintaining patient confidentiality.
Preferred Qualifications:
- Certified Professional Biller (CPB) or Certified Medical Reimbursement Specialist (CMRS) certification is a plus.
- Background in billing within behavioral health, pediatrics, or specialty care settings.
Benefits
At Fort Health, our focus is to provide you with a comprehensive and competitive total reward package that supports you at all career stages- now and into the future. Our success depends on the knowledge, capabilities, and quality of our people. That’s why we are committed to developing our employees in a continuous learning culture – where we challenge you with engaging work that adds to your professional development. We are continuing to build out a comprehensive total rewards package including but not limited to:
- Time off: Company shut-down between Christmas and New Years Day
- Remote Work: Enjoy a 100% remote work environment with meaningful touchpoints with the team. Work from anywhere!.
- Collaborative Environment: Join our dynamic team, where collaboration is at the heart of everything we do! We foster a supportive environment that encourages working together so we can achieve more tremendous success and inspire one another to reach our full potential. If you’re looking for a place where your contributions are valued and your professional development is a priority, you've come to the right place!
Fort Health is a proud Equal Opportunity Employer – we recruit, train, compensate and promote our team members based on qualifications. We know how important it is not only to include, but to actively seek out a diversity of opinions and voices.
We want to hear from you regardless of your race, religion, national origin, sex, gender identity, sexual orientation, disability, age, veteran status, or any other applicable legally protected characteristics.
