Transforming the lives of those affected by severe mental illness
At Amae Health, we are dedicated to helping the 15.4 million Americans living with severe mental illness (SMI) lead stable, meaningful lives, while ending the cycle of repeat hospitalizations. In partnership with some of the nation’s top academic medical centers we’ve pioneered an innovative outpatient care model that combines compassionate, in-person psychiatric care with comprehensive wraparound support. Our integrated care teams — including psychiatrists, therapists, primary care physicians, health coaches, and peer support specialists — work together to treat the whole person via a unique model, addressing physical, mental, and social needs in unison. By caring for every aspect of our patients’ well-being, we help them not just survive, but truly thrive.
Amae Health is a Series B venture-backed Public Benefit Corporation dedicated to becoming the nation's center of excellence for individuals living with severe mental illness (SMI). Backed by top-tier venture capital firms and strategic healthcare investors, we collaborate with prestigious health systems including Mass General Brigham, NewYork-Presbyterian and Cedars-Sinai, underscoring our commitment to fundamentally transforming mental health care delivery at scale.
We’re Hiring!
Amae Health is looking for a passionate Peer Support Specialist to join us in providing exceptional care for complex adult members.
This is a full-time, on-site position at our soon-to-open Charlotte, North Carolina clinic.
The Opportunity:
As a Peer Support Specialist at Amae, you’ll play a vital role in empowering members throughout their care journey. Drawing from your own lived experience, you’ll serve as a coach, mentor, and advocate, helping members set meaningful goals, build confidence, and develop the skills to live healthy, purposeful lives. You’ll work in-person, meeting members where they are, whether in the clinic, hospital, or their homes, to offer guidance, connection, and hope. By fostering trust and building authentic relationships, you’ll help members navigate health and social service systems, connect with community resources, and feel supported every step of the way.
About You:
You are a compassionate, caring individual in stable recovery who is passionate about supporting others. You can engage in honest, sometimes difficult conversations while maintaining clear boundaries, and you help members follow their care and wellness plans within your role. You build trust through empathy and active listening and are committed to helping members feel supported, empowered, and connected. You thrive in collaborative environments and take pride in helping members overcome challenges to achieve meaningful progress.
What You’ll Work On:
- Provide one-on-one coaching to support members’ personal goals, inspire self-discovery, and strengthen skills for recovery.
- Plan and lead group activities that encourage participation, build community, and celebrate progress (e.g., in-clinic recovery groups, community outings, day trips).
- Help members access and navigate community resources, including housing, SNAP benefits, employment services, and other social resources and support.
- Conduct field work in the community, including home check-ins, attending events with members as a supportive peer, and providing encouragement and companionship outside the clinic setting.
- Collaborate with teammates and clinical staff to ensure every member receives compassionate, coordinated support.
- Complete required administrative tasks and documentation accurately and on time.
- Participate in ongoing training and supervision to support your growth and maintain program quality.
- Attend team meetings and case discussions to share insights and strengthen collaboration.
What You’ll have:
- Certified Peer Support Specialist (CPSS) certification required
- Minimum 2 years of stable, personal recovery
- High school diploma or equivalent required
- At least 2 years of experience supporting individuals with mental health and/or substance use challenges
- Strong coaching and motivational skills, with the ability to support individuals through challenges, navigate conflict, and model effective coping and communication strategies
- Ability to engage effectively one-on-one and in groups; group facilitation experience preferred
- Knowledge of the Charlotte area mental health and social service systems
- Understanding of member rights, confidentiality, and trauma-informed care
- Holistic approach to health and wellness
- Ability to collaborate across diverse populations and multidisciplinary teams
- Basic computer proficiency (Google Suite, EHR documentation, etc)
What We Provide:
Amae Health is proud to offer a comprehensive benefits package to take care of you now and in the future, focusing on your personal, financial and professional wellness.
- Comprehensive Medical, Dental, & Vision Insurance
- Paid Time Off
- Short-Term and Long-Term Disability Insurance
- Commuter Benefits
- 12 Weeks Paid Parental Leave – Available to both birthing and non-birthing parents
- 401(k) Retirement Plan
- 11 company holidays
- FSA & HSA savings programs
Amae Health is committed to fair and equitable compensation practices. Base pay for this position is $21.00 per hour.
More About Amae:
'Amae', pronounced ‘Ah-mai’, is a Japanese concept meaning the need to be in good favor with, and the ability to depend on, the people around oneself. It reflects our core belief that a strong support system is essential to build people up, strengthen their will to carry on and even to thrive in life. This mentality applies across our whole company – from the patients we serve to the team we’re building.
We’re a Public Benefit Corporation (PBC) that provides outpatient psychiatric and primary care health services through value-based care arrangements. Our model’s success is predicated upon achieving outcomes for our patients, not on the volume of services provided.
Amae Health is an equal opportunity employer and encourages all applicants from every background and life experience to apply.
