Head of Clinical Operations

About Limbic

Limbic is the leading clinical AI company for mental healthcare and the largest deployment of patient-facing mental health AI in the world. Our technology has supported over half a million patients across the UK and US, helping health systems deliver higher-quality, more accessible, and more efficient care.

We regulated the first AI diagnostic model for adult mental health as a Class IIa medical device. We’ve published in top-tier journals, won major awards, and advise governments and regulators globally on AI safety, medical devices, and the future of clinical agentic systems.

We now want to focus on providing direct-to-patient best in class AI-led care, and are recruiting to staff our exciting and progressive care clinic.

Brief Job Description:

We are seeking a visionary Psychologist to oversee the clinical and operational infrastructure of our AI-first care clinic. You will lead on a ‘Clinical-Technical’ portfolio that includes everything from EHR refinement to clinical protocol design and outcome tracking. This is a ‘Builder’ role: you will be responsible for launching our CMS Access care clinic and scaling our unique clinical methods through an AI-integrated platform. You will work in tandem with our Medical Director to ensure legal compliance while owning the day-to-day clinical operations of the clinic.

This is a 0.6 FTE (3 days per week), remote position.

Core Responsibilities

Protocol & Method Development: Maintain evidence-based clinical protocols, as well as Quality Oversight mechanisms.
Product-Clinical Synergy: Translate clinical needs and safety requirements into engineering tickets for our AI and product development teams.
Oversight & Monitoring: Establish the Clinical Governance framework, including chart review processes, supervision, and incident response protocols.
Outcome & Metric Design: Define and track the success metrics for the clinic, including clinical outcomes and other operational KPIs.
Escalation Pathways: Work with our Medical Director to establish escalation pathways, and own their ongoing maintenance.
Regulatory & Audit Readiness: Serve as the internal lead for all clinical audits, maintaining a gold-standard documentation culture that meets state board and federal Medicare standards.
Staff Supervision: Manage a team of clinical and non-clinical staff, and provide supervision to licensed psychotherapists.

Who we need

Clinical Credentials: PhD or PsyD in Psychology. Must have an active license.
Health-Tech Experience: Experience (ideally 3+ years) in a mental health technology or AI startup.
"The Builder" Skillset: Track record of building clinical products from scratch and designing workflows that didn't exist before.
Technical Literacy: Excellent cross collaboration record with technical leaders, for example engineers. You should understand how AI models use clinical data and be comfortable working with technical tickets and data dashboards.
Medicare: Deep understanding of Value-Based Care models, specifically how CMS reimbursement works for behavioral health.
Clinical Operations excellence: Experience monitoring safety and outcomes over time.
AI-First: You have a strong awareness of what AI is, and how it can be used effectively in healthcare. You believe in the value AI can have in supporting patients within the US behavioural healthcare system.
Confident Leader: You are confident in your ability to speak in front of groups, deliver presentations, and back up your arguments with data. You are able to multi-task and switch focus between projects, whilst working to tight deadlines.

What we offer

Higher than market salary
Starting on $75,000 for 3 days per week (0.6 FTE).
Potential to increase to full time ($125,000) in line with expected clinic outcomes.
15 days PTO per year, plus federal holidays
4 ‘Quarterly Life Days’ - one paid day off per quarter to use whenever you choose to relax, recharge, or take care of personal matters
Paid sick leave
Support with purchasing work-related books and materials
Access to free mental health support
The opportunity to work alongside experts in their fields in a world-leading company
A chance to shape the future of mental health technology and AI safety protocols
An inclusive, collaborative, supportive working environment, where you will have direct access to clinical support and supervision at all times (within working hours)
Fully remote work with a culture that values autonomy and clinical integrity

Please note that we are expecting a high volume of applications for this role, and therefore may close the job posting at any time. If you are interested, then we suggest you apply asap.

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Head of Clinical Operations